Top-notch HP printers come up with a touch screen panel, & it assists you access all the functions. Like all the other printers, at times, you might find the HP printer touch screen not working. This is an annoying problem. Certain backup buttons might help you print in case of an emergency. However overall, you can’t use all the features of the system.
The incorrect internal configuration can usually affect the HP printer touchscreen. Moreover, the physical damage might also be responsible. Here are the most efficient solutions that will aid you resolve the Hp touchscreen error. And if it is damaged or broken somehow, then do not try to repair it. This may lead to further issues!
The most efficient Solutions
Before moving towards the solutions, you need to turn on your HP printer. Here you need to be sure that it’s in the ready state. And do not forget to check whether each and every necessary cable is attached to your device or not. The solutions are here as follows:
Fix 1: Reboot the Printer
Power cycle has been a problem-solving fix for electronic devices. Therefore, the printer isn’t the exception. Detach all the cables from the printer. Then, you need to disconnect the printer power cable from the power socket. Keep in mind, it’s the force restart as your printer touch screen is not working correctly. Now, make sure you wait for a while & connect each and every cable along with the power cord. Once the printer is ready, attempt to access the touch screen and check whether it is working or not
Fix 2: Faulty Power Cord
At times, because of the insufficient power supply the printer touch screen error appears. It means that the power cord might have certain internal issues. Try to use a new one & simply replace it. Be sure that you get a real HP power cord which is completely compatible with your printer model.
Fix 3: The New Printer Drivers
Old or corrupted printer drivers installed on your device can lead to different problems. The HP printer touch screen not working issue may occur due to this reason. No need to move to the Device Manager. The most advanced driver setup files are pretty crucial, & you should keep a backup.
Therefore, move towards the HP official website. Here you need to search and then look for the support section. Choose Printer from the underlying categories, & type your Printer’s model number. Once you are done with this instruction, the website will detect the Operating System automatically that you are using. Now, try to download all the Printer drivers. Once the downloading process gets completed, install them on the device. Do not forget to reboot to save the alterations. This re-installation can overwrite the prior old driver files.
Fix 4: Getting the New Firmware
The old firmware can be responsible for the HP printer touch screen not working issue. Further complications can also occur once the firmware gets corrupted by malware or any other viruses. Like the last solution, you can easily get the firmware package from the HP official website. Hopefully, the downloaded file comes up in zipped format. Therefore, you need to extract the files & install them. Be sure during the installation process, the printer should be attached to the system.
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Fix 5: verify the Unresponsive Screen
This situation might arise when the central area is unresponsive, the corners might be still intact. Without further delay let’s test. Hit the hash & copy buHP printer screen frozentton located on the keypad. While doing so, a dot can come up on the top-left corner of the screen. Here, you need to release both keys. Now, simply check whether the corner portions of the screen are responsive or not. Well, if this works, simply continue tapping on the dots. And if you finish the process without any kind of interruption, then the touchscreen might have some internal problem.
That’s all. Hopefully after performing these fixes, the Printer touch screen not working error gets resolved. If you still have questions regarding Why is my touchscreen pad on my HP Printer not working, visit our official website.