Capsule CRM

Top 3 Capsule CRM Alternatives your small business can use

With CRM software that is developed to allow for easy management within a single platform and is ready to integrate with third-party apps to fit current business frameworks, Capsule prioritizes sales opportunities and customer interaction.

Thanks to a completely customizable user interface, Capsule’s CRM platform is geared to businesses that communicate with their customers through various channels and want to improve efficiency and reduce time-consuming tasks.

Capsule is a mobile-friendly cloud-based platform for iOS and Android applications. For up to two accounts, Capsule is free to use, with a premium option available on a per-user, per-month basis. Capsule CRM offers both free and paid subscription plans.

While the free version does not allow for integration with other apps, both levels offer an unlimited number of opportunities (deals) and cases (leads). Each consumer gets 2GB of storage and 50,000 contacts in the professional tier, while the free package only gives you 10MB of storage and 250 contacts.

Users can try the Professional plan for 30 days for free, but it does include a credit card, so make sure the expiration date is checked to avoid being charged. We’ve compiled a list of Capsule CRM alternatives that you can use instead of Capsule for your small company.

1 EngageBay

Engagebay is a customer relationship management system (CRM) that integrates sales, marketing, and customer service activities into a single, easy-to-use platform. It can then automate those business processes, allowing owners to concentrate on other aspects of their company that need improvement. 

Keap is one of the competitors in the digital landscape that has similar experiences to Engage Bay’s.  However, it comes with hefty costs, making it difficult for a small business to invest in marketing, sales, and CRM. Because of its low cost, Engagebay is a one-of-a-kind solution in today’s market.

There’s nothing preventing you from trying out the features with a free tier for all of the separate bays and a free one for the all-in-one service. However, it comes at a high price, making it impossible for a small company to invest in marketing, distribution, and customer relationship management (CRM).

Engagebay is a one-of-a-kind solution in today’s market due to its low cost. With a free tier for all of the separate bays and a free tier for the all-in-one service, there’s nothing stopping you from checking out the features.


  • The majority of EngageBay’s marketing automation services are free. When you combine that with their free CRM, your small business will get started with a lot of useful tools at no cost.
  • Other Engagebay plans are reasonably priced and suitable for small businesses.
  • With EngageBay’s all-in-one suite, you can pay for sales and marketing tools all in one place!


In case of Engagebay, Small and medium-sized businesses in need of a cost-effective all-in-one sales and marketing solution to attract, interact, cultivate, and convert visitors to customers. Hence, Keap is high competition for EngageBay. Hence EngageBay is an alternative to Capsule CRM.

2 Sugar CRM

SugarCRM is a cloud-based sale, marketing, account management, and customer relationship management tool. SugarCRM has a variety of features, including customizable home pages, a new-user “wizard” tool for beginners, a shortcut bar, enhanced-view global search functions, and downloadable plug-ins. SugarCRM is a CRM framework that is free and open-source.

This allows the solution to be customised to suit the needs of different businesses. SugarCRM also integrates with a number of third-party frameworks and allows for the development of new modules with the help of built-in tools. Windows, Linux, and all Windows and Mac operating systems are supported by the programme.

SugarCRM’s application installer is web-based, so all you have to do is unzip the downloaded package somewhere in your web server root, use your web browser to navigate to the place where you unzipped the file, and follow the step-by-step instructions. This makes it very easy to get an instance up and running fast, and it also ensures that you don’t need any special hardware to try out SugarCRM.


  • Users of SugarCRM seem to value the ability to customise dashboards. 
  • They use the initiative and report setup wizards in the same way. 
  • User reviews often mention these functions, as well as the ability to communicate with multiple email providers.


  • HTML templates and coding have also been recorded to not always move cleanly to the CRM and must be cleaned up after the import. 
  • This isn’t a big deal if you have your own developers, but if the service is outsourced, it can be a massive pain.

SugarCRM pricing is therefore dictated by the products you choose, with different pricing and features available for each. It offers a free seven-day trial of its software. As a result, it’s a great alternative to Capsule CRM.

3 Pipedrive

The origins of Pipedrive can be traced back to direct sales. Two of the co-founders had a growing amount of pain with CRM software as sales managers and trainers. There was clearly no effective way to manage the company’s revenue pipeline.

As a result, they teamed up with talented developers in 2010 to build Pipedrive, a simple but effective tool for managing projects.

Pipedrive costs $12.50 per user/month and is ranked 2 on a scale of 1 to 10, which is significantly less than the average cost of CRM apps. The software is ranked 6 as compared to its rivals, which is close to the average CRM software cost. 


With Pipedrive, the business will always have an effective and user-friendly overview of the sales pipeline. The sales team and deal makers would love it because of the sales funnel strategy built into the app.

Your deals will be grouped into sales levels, allowing you to monitor the success of your team and decide which deals should be pushed. You’ll also keep track of the sales team’s accomplishments as well as the deals made to leads.


  • Contrary to popular belief, there are a number of disadvantages to using this method.
  • Designed specifically for small and medium-sized businesses.
  • There are no connections to larger companies such as SAP or Oracle.