Are you really trying to receive or send items in your Outlook & do you get stuck with an outlook error 0x80040115 ? If yes, then Outlook is not able to connect to the mail server. This kind of error occurrence is pretty common & most times resolves itself after a while. However, if the issue is persistent or you do not want to wait a while, then you can easily fix it with a few simple steps below.
The error 0x80040115 actually suggests that your Outlook is not able to connect to the server due to certain internal big & glitches. The most traditional reason for this is a corrupted DNS cache that can be easily fixed without much hassle.
However, before we start, be sure that you can connect to the internet. Without the internet connection, you cannot reach the mail server either. And also be sure you have sufficient disk space free on your C: drive.
It is something that you can do without facing any further hassle. You just need to clear the local cache after which your device will rebuild it automatically.
For the majority of users, this resolves the Outlook error code 0x80040115. But in case you still find the error, keep reading for other solutions.
Add-ins in Outlook can often cause major to minor issues with receiving or sending mail. So, before you begin with disabling add-ins, you need to test if the add-ins are causing the Outlook error 0x80040115. For opening Outlook in safe mode, follow these instructions:
Initially, open the Command Prompt by pressing the Windows + X keys simultaneously
Well, if the issue still bothers you, move towards the next step. But if you can send or receive mail with Outlook in safe mode, then you just have to check the plugins. Check out the following steps to disable the non-Microsoft add-ins.
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And in case, you’ve multiple add-ons, simply disable them one by one & verify if you can send or receive mail after rebooting the Outlook.
Simply verify if the error 0x8004115 gets fixed.
Outlook usually stores a local copy of the mail in the OST file. And these files can get quite large, especially if you’ve plenty of mail or handle different mailboxes. And when the OST file gets corrupted, you are not able to receive & send any mail.
In the majority of cases, you can easily repair the OST file. Simply utilize the built-in repair utility. Such repairs can take a few hours though, up to 30 minutes on heavy mailboxes.
Visit C:\Program Files (x86)\Microsoft Office\root\Office16 or C:\Program Files\Microsoft Office\root\Office 16 depending on how you installed Office.
Invoke the SCANPST
Well, if it locates a problem with your OST file, then you’ll get the opportunity to repair it at the end. Invoke the Outlook & check if the error 0x80040115 gets when you receive & send emails.
If the Outlook error 0x80040115 persists & you will be able to access the internet then creating a new Outlook profile can fix the problem. However, bear in mind, any email which is still in the Concept or Outbox folder will be removed with this action.
Now, you will find an additional profile therefore; leave the old one in place so that you will be able to switch back. In the new account, if you find the same error 0x80040115, then move towards the mail profiles & eradicate the old one. It will eliminate the local copy of the mail from the PC, freeing up space.
In certain cases, you might require to eliminate all the outdated data & profiles first. Simply eliminate the profiles from the Mail dialog & eradicate each and every file from the following location:
Be sure to replace the username with your account. On the other hand, enter: %localappdata% in the address bar.
In the majority of cases flushing the DNS must fix the error 0x80040115 in Outlook. Be sure you reboot Outlook after clearing the DNS. And if you’re an Office 365 user, then access your mail through Outlook Online. Good luck!!!
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